NRF Retail Converge 2021

On-Demand Webinar

Thriving During Disruptive Times: How Vera Bradley Became a Store Operations Superstar
Thriving During Disruptive Times

From the COVID-19 pandemic to changing customer expectations, retail has undergone a seismic shift over the recent years. Retailers are either adapting their store operations to lead in this new environment or struggling with outdated operational processes.

Kelly Brown, Vice President of Stores at Vera Bradley, discusses how they met these new challenges head on:

• Optimizing labor spend by streamlining labor scheduling processes

• Improving visibility into task execution with real-time communication

• Simplifying work for front-line employees
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