![Female receiving a brown box](https://img.en25.com/EloquaImages/clients/ZebraTechnologiesCorp/%7Bcd5cc35e-f045-4a3c-955d-f680c75714ff%7D_shopper-study-nov-2020-hero-2x.jpg)
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2021 Shopper Study Volume 1
The Essential Shopper Experience: Safety, speed and convenience
Shoppers are concerned. Retailers are concerned. Yet the biggest threat to retail isn’t COVID – it’s addressing shoppers’ basic pain points and accelerating investments in the essential technologies that will make an impact. Challenge what you think you know about retail, shoppers, technology and COVID-19 with insights from Zebra’s 13th annual Shopper Vision Study.
Key Highlights Include:
![stat 82 percent](https://img.en25.com/EloquaImages/clients/ZebraTechnologiesCorp/%7Bcb53a85e-86a1-4bc0-ab81-3906a339c6b7%7D_Stat_82%402x.png)
of retail executives name Smart Check-Out as one the most important technologies over the next five years
![stat 76 percent](https://img.en25.com/EloquaImages/clients/ZebraTechnologiesCorp/%7B3af7cc3c-de51-4336-b9e4-258da89466a1%7D_Stat_76%402x.png)
of shoppers want to get in and out of stores quickly
![stat 73 percent](https://img.en25.com/EloquaImages/clients/ZebraTechnologiesCorp/%7Beffe573a-76ee-4c55-8a8b-db62caad36ad%7D_Stat_73%402x.png)
of shoppers leave stores without a purchase