2021 Shopper Study Volume 1
The Essential Shopper Experience: Safety, speed and convenience
Shoppers are concerned. Retailers are concerned. Yet the biggest threat to retail isn’t COVID – it’s addressing shoppers’ basic pain points and accelerating investments in the essential technologies that will make an impact. Challenge what you think you know about retail, shoppers, technology and COVID-19 with insights from Zebra’s 13th annual Shopper Vision Study.
Key Highlights Include:
of retail executives name Smart Check-Out as one the most important technologies over the next five years
of shoppers want to get in and out of stores quickly
of shoppers leave stores without a purchase