In this eBook we look at some of the obstacles to delivering Click & Collect in a profitable way and how they can be overcome with a combination of new thinking and new technology.

It includes real-world case studies, best practice guidelines and suggested process audits.

Download the eBook to discover:

• What the ideal Click & Collect process looks like

• Why and how the focus is changing from implementing to optimizing the Click & Collect offering

• What to rethink in operations to reduce costs and increase efficiency

• Why returns are causing challenges to retailers, and what you can do to get them back into stock as quickly and accurately as possible