The landscape of retail is constantly transforming, and a shift from transactional to service-driven, personalised experiences is emerging.
Our 10th annual shopper vision study surveyed thousands of consumers throughout North America, Latin America, Asia-Pacific, Europe and the Middle East to discover that tech-savvy consumers are demanding a higher level of retail service, convenience and curation.
Use the insights from The New Retail Mandate: Shopper Vision Study to learn exactly what your customers are thinking, what their habits are and how retail technology can help you be more effective.