In the age of evolving shopper expectations and technology advancements, the global retail industry is in the midst of a profound change.

To understand these changes Zebra undertook a Global Research Study which revealed a high-tech makeover of retail operations to simplify, enliven and customise the shopper experience to meet the demands of today’s savvy, empowered customers.

Download the study to find out more and discover:

• What technology trends will shape retail in 2021
• How retailers are planning to digitise the in-store experience
• What retailers will be investing in over the next 5 years
• Is location technology the answer to a personalised shopping experience
• How retailers will adapt to a multichannel shopping landscape