Improve client experiences and power your branch recovery with Reflexis Customer Connect™- intelligent, quick-to-deploy, schedule-aware appointment booking. Reflexis Appointments is the only enterprise solution offering:
- Virtual queuing and customer alerts to manage occupancy in lobby and lines
- Seamless connectivity with Reflexis Workforce Scheduler or your current workforce tools
- Secure mobile communications to manage appointments
- Robust analytics to provide insights on branch effectiveness
- Easy integration to your website and other systems
- Rapid implementation and deployment
Part of the proven Reflexis platform, Reflexis Customer Connect powers improved efficiency and productivity at the branch, now and in the future. Schedule a demo today or download our data sheet for more information.
Appointments That Work - Today and Tomorrow
Automate Appointment Changes
If an employee calls out, their appointments are automatically reassigned to available, qualified alternates.
When a client cancels or an appointment runs over, relevant team members receive real-time, mobile notifications so they can adjust in real-time.
Colleagues see upcoming appointments in their prioritized daily activities and have time set aside to prepare for a great customer experience.
Use Appointment Data in Scheduling and Forecasting
Create a closed feedback loop using appointment data to improve forecasting and scheduling based on real scenarios
Deliver Better Service with Transparent Appointments
Help customers connect with branch services at the most convenient times for a more efficient and pleasant visit.