As banks adapt to a new post-pandemic paradigm, creating engaging, emotional connections with clients and improving branch execution will be the key to superior branch performance.
Our guest speakers, Peter Wannemacher, Principal Analyst at Forrester Research, Michelle White, VP Workforce Planning JP Morgan Chase, and Brian Wallace, General Manager of Banking at Reflexis share best practices and strategies for banks to consider in a post-COVID-19 world.
- Why banks should build emotional connections with clients for future growth and retention
- How a Top 3 U.S. bank is modernizing its branch tools and processes to empower employees and deliver an exceptional customer experience
- What technology solutions are available to drive superior branch execution and efficiency