Optimizing Bank Branch Performance: 2020 Staffing & Productivity Trends

On-Demand Webinar

Watch a panel discussion and Q&A on the challenges and strategies for successful branch transformation. Our banking experts will explore questions around four key areas:
  • COVID-19 Response Opportunities – Including intelligent scheduling, appointment-setting for at-risk clients and improved communications
  • Level/Geographic-Based Scheduling – Is it right for my bank? And what are the opportunities, challenges, and keys to success
  • Integrated Appointment Setting – How can I drive increases in sales and customer satisfaction levels with omnichannel service—and mitigate adoption challenges?
  • Branch Activity Management – What are the keys for an effective branch communication strategy? How do I streamline activities to improve branch performance?
Panelists: 

  • Brian Wallace, General Manager of Banking
  • Peter Daugherty, Solution Consulting
  • Ron Wellman, Industry Principal & Director of Marketing.

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