As companies seek to manage increasingly tight labor resources, modern workforce management solutions can be both a differentiator in attracting and retaining talent and a key to empowering associates and supporting flexibility.
Join Trevor White, Analyst at Nucleus Research and Scott Simonton, Senior Solutions Consultant at Reflexis as they discuss key areas workforce management solution leaders focus on to help organizations provide a superior customer experience.
Webinar highlights include:
- Challenges Scheduling optimization with predictive analytics to improve employee retention and increase manager productivity
- How artificial intelligence is being used to analyze data and provide information that drives intelligent decisions and actions