COVID-19 has forever altered how retail customers shop during the holidays. With more people drawn to BOPIS and curbside pickup than ever before, and more concern and anxiety about getting sick while shopping at retail stores, it’s critical to provide a convenient and safe in-store experience for your customers.
This white paper explores strategies you can use to streamline store operations processes and create an outstanding customer experience:
- Empower a real-time response to safety issues
- Enable frontline associates to manage quick and effective contactless pickup
- Optimize labor forecasting and scheduling to handle store execution challenges
- Simplify corporate-to-store communication
- Easily create schedules that comply with labor laws and regulations