Digital transformation plans are going to be crucial in a post-pandemic future. Since the vast majority of customers are still very interested in going to stores, omnichannel offerings are key to winning over customers that are thinking of moving towards predominately ecommerce retailers.
This white paper explores strategies you can use to simplify omnichannel processes and streamline execution at stores:
- Empower real-time communication throughout your organization
- Optimize labor scheduling to account for omnichannel tasks
- Improve visibility into the execution of omnichannel tasks
- Enable better training opportunities for frontline associates