3 Ways to Improve Branch Performance with Workforce Optimization Strategies

White Paper

3 ways to improve branch performance white paper
With bank branches pressured to cut costs and run on leaner staffing models, branch employees are being pushed to accomplish more with less while still providing an excellent customer experience.

Ensuring that your branch workforce is optimized is an essential part of managing today's challenging banking environment and meeting your customers' expectations.

This white paper provides innovative strategies you can use to:

  • Optimize and automate labor forecasting and scheduling
  • Improve visibility into scheduling with employee self-service
  • Enable intelligent appointment scheduling processes
In our survey of over 1,200 branch banking employees worldwide, learn the execution and scheduling challenges branches have faced during the pandemic, as well as benefits branches have seen from digital transformation initiatives.
In this on-demand webinar, we discuss how to navigate today's industry challenges with digital transformation processes like intelligent labor forecasting, multi-branch scheduling, and mobile-first communications.
This video covers multi-site scheduling – why you should do it, what it’s worth to your bottom line, and what to think about when implementing the change.

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