Top 10 Retail Store Operations Trends for 2021
White Paper
2021 is already shaping up to be full of change. Customer behavior is sure to change as vaccines become widely available. However, many major shifts, such as increased curbside pickup and heightened concerns about health and safety, are still likely to stay for good. These changes will certainly pose a challenge to retailers’ store operations everywhere.
We’ve compiled what we see as the top 10 store operations trends of 2021, as well as strategies you can use to achieve success during another turbulent year:
- Drive more effective BOPIS and curbside pickup processes
- Enable real-time communication across your organization
- Optimize labor forecasting and scheduling to manage uncertainty
- Provide outstanding virtual appointment booking services
- Improve employee morale and retention
Learn how Reflexis solutions can help retailers stay in compliance during the COVID-19 pandemic.
Explores strategies to streamline store operations processes and create an outstanding customer experience.
Discover store and labor operations strategies to mitigate the risk of legal action, reduce liabilities, and ensure health and safety compliance in all stores.
© Reflexis Systems, Inc. | Legal Terms | Privacy Policy
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. © Zebra Technologies Corp. and/or its affiliates.