From disparate communication systems to paper-based schedules, Sally Beauty Holdings dealt with numerous store operations challenges while navigating today’s turbulent retail environment.
With a real-time store operations and workforce management software platform, they were able to meet these challenges head on and achieve their omnichannel transformation goals, empowering their front-line associates to provide an excellent customer experience.
This discussion will explore how Sally Beauty Holdings implemented their omnichannel transformation plan by:
- Achieving real-time visibility into store execution and labor productivity
- Streamlining communication and store execution across the organization
- Simplifying labor scheduling processes with intelligent workforce management